Feature-Forge - Transform Requirements into Professional Documentation

1. Information We Collect

Personal Information

When you use Feature-Forge, we may collect the following personal information:

Name and email address (provided during account registration)
Payment information (processed securely through Stripe)
Contact information when you reach out to support
Account preferences and settings

Project Information

To provide our service, we collect and process:

Project requirements and descriptions you submit
Technology stack preferences
Generated documentation and analysis results
Your responses to AI expert questions

Technical Information

We automatically collect certain technical information:

IP address and browser information
Device type and operating system
Usage patterns and feature interactions
Performance and error logs

2. How We Use Your Information

We use the collected information for the following purposes:

Service Delivery: To analyze your project requirements and generate documentation
Account Management: To create and maintain your user account
Payment Processing: To process payments and maintain billing records
Customer Support: To respond to your questions and provide assistance
Service Improvement: To analyze usage patterns and improve our AI models
Communication: To send service-related notifications and updates
Legal Compliance: To comply with applicable laws and regulations

3. Information Sharing and Disclosure

We Do Not Sell Your Information

We do not sell, trade, or rent your personal information to third parties. Your project data and documentation remain private and confidential.

Service Providers

We may share information with trusted third-party service providers who assist us in operating our service:

Stripe: For secure payment processing
Clerk: For authentication and user management
Vercel: For hosting and infrastructure
AI Services: For document analysis and generation

These providers are contractually obligated to protect your information and use it only for the specified purposes.

Legal Requirements

We may disclose your information if required by law or in response to:

Valid legal requests from law enforcement
Court orders or subpoenas
Regulatory investigations
Protection of our rights and safety

4. Data Security

We implement industry-standard security measures to protect your information:

Encryption: All data is encrypted in transit and at rest
Access Controls: Strict access controls limit who can view your data
Secure Infrastructure: Our services run on secure, monitored infrastructure
Regular Audits: We conduct regular security assessments and updates
Payment Security: Payment data is processed securely through PCI-compliant Stripe

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

Account Information: Retained while your account is active
Project Data: Retained indefinitely to provide ongoing access to your documents
Payment Records: Retained for 7 years for tax and legal compliance
Support Communications: Retained for 3 years for quality and training purposes
Usage Analytics: Aggregated and anonymized data may be retained indefinitely

You can request deletion of your account and associated data at any time by contacting us.

6. Your Rights and Choices

Access and Portability

You have the right to access your personal information and project data. You can download your generated documentation at any time from your dashboard.

Correction and Updates

You can update your account information and preferences through your dashboard settings. Contact us if you need assistance correcting any information.

Deletion

You can delete individual projects or request complete account deletion. Note that some information may be retained for legal and compliance purposes.

Communication Preferences

You can opt out of marketing communications at any time. Service-related communications are necessary for account operation and cannot be disabled.

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience:

Essential Cookies: Required for basic functionality and security
Analytics Cookies: Help us understand how you use our service
Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences. Disabling certain cookies may affect service functionality.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable privacy laws and provide adequate protection.

For users in the European Economic Area (EEA), we rely on adequacy decisions and standard contractual clauses approved by the European Commission.

9. Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

For significant changes, we may provide additional notice such as email notification. Your continued use of the service after changes become effective constitutes acceptance of the new policy.

Contact Us About Privacy

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Data Protection Requests: Use our contact form and select "Privacy Request"

We will respond to privacy-related inquiries within 30 days.